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About

Knowledge Service Value
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Knowledge

YOU benefit from our extensive and combined knowledge.
From each one of our highly experienced Team Members, you can count on expert advice, options, recommendations and solutions for all your travel plans.

Of course we comprehensively deliver for ALL  your travel needs.
As well, each of our Team  members also brings very special levels of expertise:

Gary                      Airfares; river cruising; general cruising; family holidays; corporate travel; South America; Kimberley Expedition cruising; Club Med.

Paul                       Europe and especially Spain; Portugal; group travel.

Danielle               Family holidays and Bali Villas; USA; Asia and Europe; Africa.

Sharon                 Cruising; Europe River Cruising; Canada & Alaska; Solo Travelling; Fiji; Bali.

 

Service

We care because this is an independently-owned family business.

Our 24-hour emergency access means that we are always there when you need us or if anything goes wrong.

All your travel needs are met:

  • Family Travel
  • Group Travel
  • Cruise Travel
  • Corporate Travel
  • Solo Travelling Group
  • American Express Membership Rewards
  • Travel insurance
  • Foreign currency
  • Expert itinerary planning

We are not only an integral part of the Hampton community, we also take considerable pride in actively supporting and sponsoring schools, sporting and other local organisations.

Value

Not only do you share in our knowledge and experiences, but our pricing is competitive; that’s what we mean by real value.

We are a member of helloworld which has been created by combining the very best of Travelscene American Express, Harvey World Travel and Jetset Travelworld to form the largest network of travel agents in Australia.

As a member of helloworld, we access the combined purchasing power of Australia’s largest network of travel agents.

You are protected by the helloworld consumer protection policy (more important than ever with the government decision to close the Travel Compensation Fund which previously compensated consumers who suffered loss due to financial collapse of travel agency businesses).

We are a participating agency for all American Express Membership Rewards.

 

Our Consumer Charter

We have researched 6 key areas that are important to our clients and which we will offer to every traveller:

  • We are passionate about travel and will share our knowledge and experiences.
  • We take the time to listen and understand your needs.
  • We keep you informed about the services you will receive and about our role.
  • We are available around the clock to speak with you.
  • We actively seek your feedback and act on it.

And finally, we offer you peace of mind when you book with us.

YOU benefit.

Gary Seignior
Managing Director
Hampton Travel & Cruise

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